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The solution depends on the area in which the line splatter occurs. If the splatter occurs 15 mm (0.6 inches) or less from the leading edge, follow Procedure (a) on the following page; otherwise, follow Procedure (b) on the following page.
a) Line splatter that is 15 mm (0.6 inches) or less from the leading edge
Increase the leading edge margin to more than 15 mm (0.6 inches) using one of the following procedures:
Select [Machine: Image Position] in [Advanced Settings] for the custom paper in use and specify the following for 1101: [Image Position].
On side 1 of the paper: Adjust to [
] direction with [With Feed] of [Image Position: Side 1].On side 2 of the paper: Adjust to [
] direction with [With Feed] of [Image Position: Side 2].
Adjusting the mask width at the leading edge
Select [Machine: Image Quality] in [Advanced Settings] for the custom paper in use, and then specify [Leading Edge] in 1210: [Erase Margin].
Adjusting the file's leading edge margin
Increase the leading edge margin in the print settings for the image to be printed.
For details about adjusting the shift image and adjusting the mask width at the leading edge, see Adjustment Item Menu Guide.
If you cannot increase the leading edge margin to more than 15 mm (0.6 inches), contact your service representative.
b) Line splatter that is in an area more than 15 mm (0.6 inches) from the leading edge
Select [Machine: Image Quality] in [Advanced Settings] for the custom paper in use, select 1202: [Image Transfer Output].
Check the present value. Is it the upper limit?
Yes
Go to Step 5.
No
Go to the next step.
Increase the absolute value of the current by 5
A in [Image Transfer Output].Print the image. Is the problem resolved?
Yes
Finished!
No
Increase the value by 5
A. If the problem persists even though you have increased the value to the upper limit (150 A), go to the next step.Do you mind if image density is low?
Yes
Contact your service representative.
No
Go to the next step.
Select [Machine: Image Quality] in [Advanced Settings] for the custom paper in use, select 1201: [Max Image Density].
Check the present value. Is it the lower limit?
Yes
Contact your service representative.
No
Decrease the value by 1 in [Max Image Density].
Print the image. Is the problem resolved?
Yes
Finished!
No
Repeat Steps 5 to 7. If the problem persists even though you have decreased the value to the lower limit, contact your service representative.
