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Solution:

The solution depends on which side of the paper the problem occurs on.

(a) If the problem occurs on side 1

1Adjust the setting for the side 1 of the paper. In [Advanced Settings] for the custom paper in use, select [Machine: Image Quality] and increase the absolute value of [Side 1] by 5% in 1203: [Paper Transfer Output].

Example: If the present current is -40 microA, change it to -42 microA.

2Print the image. Is the problem resolved?

Yes

Finished! If the problem also occurs on side 2 of the paper, perform the solution described in "(b) If the problem occurs on side 2".

No

Increase the absolute value of the negative current by another 5%.

3Repeat Step 2. If the problem persists, contact your service representative.

(b) If the problem occurs on side 2

1Adjust the setting for the side 2 of the paper. In [Advanced Settings] for the custom paper in use, select [Machine: Image Quality] and increase the absolute value of [Side 2] by 5% in 1203: [Paper Transfer Output].

Example: If the present current is -40 microA, change it to -42 microA.

2Print the image. Is the problem resolved?

Yes

Finished!

No

Increase the absolute value of the negative current by another 5%.

3Repeat Step 2. If the problem persists, contact your service representative.