Solution:

Make sure that the system is turned off and the machine power cord is disconnected from the power source.

Open the front covers.

Lower the levers C1 and C2, and then pull the drawer out completely until it stops.

Pull down and open the cover D4.

Clean the rollers, sensors, and guide boards.

For details about cleaning the parts, see Cleaning the Paper Feed Path.

After cleaning, restore the machine so that it resumes operation.