When Printer Is Not Functioning Properly
Problem | Solutions |
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Paper is not fed from the selected tray. | When you are using a Windows operating system, the printer driver settings override those set using the control panel. Set the input tray you want using the printer driver. For details, see the printer driver's Help. |
Prints do not stack properly. |
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It takes too long to turn on the printer. | If the printer is turned off while accessing the hard disk (for example: during file deletion), the printer will require more time to power-up the next time it is turned on. To avoid this time delay, do not turn the printer off while it is in operation. |
It takes too long to complete the print job. |
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It takes too long to complete the print job. |
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Attached options are not detected in the printer properties. | The computer and printer are not in bidirectional communication. You must configure attached options in the printer properties. For details, see the printer driver's Help. |
When printing combined prints or bound prints. | Check that the paper size and direction set in the printer driver are the same as those set in the application. If the settings are not the same, change the settings of the printer driver. |
An empty tray is selected by Auto Tray Select, and the document is not printed due to out of paper error. | If a paper tray is opened and closed while the printer is in Energy Saver mode, the printer will initialize the tray upon recovery, but the tray will not be selectable by Auto Tray Select. To print from a paper tray that you opened and closed while the printer was in Energy Saver mode, you must manually specify the tray as the source paper tray before printing. When the printer recovers from Energy Saver mode and completes initialization, it will then print the document from the tray you have specified. |