If USB Connection Fails
Problem | Causes | Solutions |
---|---|---|
The printer is not automatically recognized. | The USB cable is not connected properly. | Disconnect the USB cable, turn off the printer, and then turn it on again. When the printer has fully booted up, reconnect the USB cable. |
The Printer is not automatically recognized. | Windows has already configured the USB settings. | Check whether or not the computer has identified the printer as an unsupported device. Open Windows' Device Manager, and then, under [Universal Serial Bus controllers], remove any conflicting devices. A [!] or [?] icon is displayed for conflicting devices. Take care not to accidentally remove required devices. For details, see Windows Help. |