When a Message Is Displayed While Using the Fax Function
When confirming or changing the settings in [Settings], press [Home] (
) after closing [Settings].
Messages Displayed During Operation or When Sending/Receiving a Fax Cannot Be Performed
Message | Condition | Solution and reference |
|---|---|---|
“Cannot detect original size.” | An original is not placed correctly on the machine. | Place the original correctly. When you place an original on the exposure glass, the machine detects the original size by opening and closing the ADF. Open the ADF by more than 30 degrees when placing an original. |
An original with a difficult-to-detect size, even in the regular size, such as a transparency or paper with sticky notes or a custom size original, is placed on the machine. | Specify [Scan Size] in [Settings]. | |
“Error occurred, and transmission was cancelled.” | An original had jammed while sending a fax. | Press [Confirm], remove the jammed original, and then send the fax again. |
An error occurred temporarily in the machine, or there was interference on the line such as excessive noise or cross-talk. | Press [Confirm] and send the fax again. | |
“Memory is full. Cannot scan more. Transmitting only scanned pages.” | The memory is full. | Press [Confirm] to return to the stand-by state and start sending the pages that are already scanned and stored. Check the transmission result report for unsent pages, and send those pages later. |
“Some invalid destination(s) contained. Do you want to select only valid destination(s)?” | A folder destination is included in the group. | When sending a fax to a destination other than a folder destination, press [Select]. |