User GuideIM 350/430 series

Removing Jammed Staples

This section explains the procedures if a staple jam occurs.

If the stapler does not operate, even though the LED that shows that the staple cartridge is empty is not lit, check if any staples are jammed. If staples are jammed, remove them.

1Remove the staple unit from the staple unit cradle.

Staple unit illustration

2Pull out the cartridge from the staple unit.

Staple cartridge illustration

3Open the faceplate.

Staple cartridge illustration

4Remove the jammed staple.

Staple cartridge illustration

5Close the faceplate.

Staple cartridge illustration

6Set the cartridge to the staple unit.

Staple cartridge illustration

7Insert the staple unit to the staple unit cradle.

Staple unit illustration

8Test fire the stapler.

After clearing the staple jam, test the stapler by ejecting two staples without any paper in the stapler.