Messages Displayed on the Control Panel When You Use the Printer Function

This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions.

Before turning off the power, see "Turning On/Off the Power", For First-time Users.

Message	Cause	Solution
`“Hardware Problem: Ethernet”`	An error has occurred in the Ethernet interface.	Turn off the power, and then back on again. If the message appears again, contact your service representative.
`“Hardware Problem: HDD”`	An error has occurred in the hard disk.	Turn off the power, and then back on again. If the message appears again, contact your service representative.
`“Hardware Problem: USB”`	An error has occurred in the USB interface.	Turn off the power, and then back on again. If the message appears again, contact your service representative.
`“Hardware Problem: Wireless Card”` (A "wireless LAN board" is referred to as a "wireless card".)	The wireless LAN board has malfunctioned. The wireless LAN board you are using is not compatible with this machine.	Turn off the power, and then confirm the wireless LAN board is inserted correctly. And then, turn on the power again. If the message appears again, contact your service representative.
`“Load following paper in n. To force print, select another tray and press [Continue].”` ("n" is replaced by a variable.)	The printer driver settings are incorrect or the tray does not contain paper of the size selected in the printer driver.	Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to change the paper size, see "Changing the Paper Size", For First-time Users.
`“Paper size and type are mismatched. Select another tray from the following and press [Continue]. To cancel job, press [Job Reset]. Paper size and type can also be changed in User Tools.”`	The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver.	Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to change the paper size, see "Changing the Paper Size", For First-time Users. Select the tray manually to continue printing, or cancel a print job. For details about how to select the tray manually, or cancel a print job, see "If an Error Occurs with the Specified Paper Size and Type", Print.
`“Paper type of n is mismatched. Select another tray from the following and press [Continue]. Paper type can also be changed in User Tools.”` (A tray name is placed at n.)	The type of the paper in the tray does not match the paper type specified in the printer driver.	Select a tray containing paper that is the same type as the specified paper type.
`“Parallel I/F board has a problem.”`	An error has occurred in the IEEE 1284 interface board.	Turn off the power, and then back on again. If the message appears again, contact your service representative.
`“Printer font error.”`	An error has occurred in the font settings.	Contact your service representative.

When using direct print from a memory storage device
Message	Cause	Solution
`“Exceeded the limit value for total data size of the selected files. Cannot select more files.”`	The size of the selected file exceeds 1 GB. The total size of the selected files exceeds 1 GB.	Files or groups of files larger than 1 GB cannot be printed. When the total size of the multiple files that are selected exceeds 1 GB, select files separately. When the size of the selected file exceeds 1 GB, print from a memory storage device using a function other than the Direct printing function. You cannot select files of different formats at the same time.
`“Unable to access the specified memory storage device.”`	An error occurred when the machine accessed the memory storage device or a file stored on the memory storage device. An error occurred when the user used the Direct printing function to print from a memory storage device.	Save the file to a different memory storage device, and then print again.