User GuideP 501/502

Checking the Error Log for Printer Function

If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel.

Important

  • The most recent 30 errors are recorded in the error log. If a new error is added when there are 30 errors already recorded, the oldest error is deleted. However, if the earliest error is a Sample Print, Locked Print, Hold Print, or Stored Print error, it is not deleted. The error is recorded separately until 30 errors are recorded.

  • If the power is turned off, the log is deleted.

1Press the selection key beneath [Option].

2Press the [Up arrow key] or [Down arrow key] key to select [Error Log], and then press the [OK] key.

3Press the [Up arrow key] or [Down arrow key] key to select a type of print jobs, and then press the [OK] key.

4Press the [Up arrow key] or [Down arrow key] key to select the error log you want to check.