Restricting a Customer Engineer Operation
You can restrict the customer engineer's access to the service mode.
A customer engineer uses service mode for inspection or repair. If you set "Service Mode Lock" to [On], service mode cannot be used unless the machine administrator logs on to the machine and cancels the service mode lock to allow a customer engineer to operate the machine for inspection and repair. This ensures that inspection and repair can be performed under the supervision of the machine administrator.
Press the [Menu] key.
Log in as the machine administrator.
For details on how to log in, see Administrator Login Method.
Press the [] or [] key to select [Security Options], and then press the [OK] key.
Press the [] or [] key to select [Service Mode Lock], and then press the [OK] key.
Press the [] or [] key to select [On], and then press the [OK] key.
Press the selection key beneath [Yes].
Log out.
For details about logging out, see Administrator Logout Method.