User GuideP 501/502

Restricting a Customer Engineer Operation

You can restrict the customer engineer's access to the service mode.

A customer engineer uses service mode for inspection or repair. If you set "Service Mode Lock" to [On], service mode cannot be used unless the machine administrator logs on to the machine and cancels the service mode lock to allow a customer engineer to operate the machine for inspection and repair. This ensures that inspection and repair can be performed under the supervision of the machine administrator.

1Press the [Menu] key.

2Log in as the machine administrator.

For details on how to log in, see Administrator Login Method.

3Press the [Up arrow key] or [Down arrow key] key to select [Security Options], and then press the [OK] key.

Operation panel screen illustration

4Press the [Up arrow key] or [Down arrow key] key to select [Service Mode Lock], and then press the [OK] key.

5Press the [Up arrow key] or [Down arrow key] key to select [On], and then press the [OK] key.

6Press the selection key beneath [Yes].

7Log out.

For details about logging out, see Administrator Logout Method.