User GuideP 501/502

Cleaning the Paper Tray, Separator Roller, and the Paper Feed Roller

If the paper tray, separator roller, or paper feed roller is dirty, a multi-feed or misfeed might occur. Clean these parts by following the cleaning procedure for Tray 1 described below. The cleaning procedure is the same for the optional paper feed units.

1Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of the machine.

Paper tray illustration

Place the tray on a flat surface.

2If there is paper in the tray, remove the paper.

Paper tray illustration

3Wipe the areas indicated in the illustrations below using a dry or damp cloth.

  • Separator roller

    Wipe the whole separator roller by rolling it and using a moistened and firmly wrung out cloth.

    Paper tray illustration numbered callout illustration
  • Paper tray

    Use a moistened and firmly wrung out cloth.

    Paper tray illustration
  • Paper feed roller

    Wipe around the paper feed roller by turning it with a damp cloth. Then, wipe it with a dry cloth to remove any water.

    Paper feed roller illustration numbered callout illustration

4Load the removed paper stack in the tray.

5Lift the front side of the tray, and then slide it into the machine carefully until it stops.

Paper tray illustration

Do not slide the paper tray in forcefully. Otherwise, the end and side fences might move.