User GuideP 501/502

The Option Configuration of the Machine Is Not Reflected in the Printer Driver

When bidirectional communication is disabled, the option settings are not reflected to the printer driver even if the machine and the computer are connected. Confirm the conditions for connection and bidirectional communication below, and check that bidirectional communication is enabled in the printer driver.

  • For network connection: Using the Standard TCP/IP port

  • For USB cable connection: Connected with the USB2.0 interface

  • For parallel connection: Connected with an interface cable supporting bidirectional communication and a computer configured to support bidirectional communication.

If bidirectional communication is disabled, configure the options manually.