Solution:

1In [Advanced Settings] for the custom paper, select 1241: [Fusing Temperature], and then decrease the value in [Corct Temp: Pre-Feed] of [BW/FC] by 5 degrees.

2Print the image. Has the jam code J086 appeared?

Yes

Finished!

No

Go to the next step.

3Adjust the fusing heat roller temperature.

<Printing in full color>

Select 1241: [Fusing Temperature], and then decrease the value in [Heat Roller Temp] of [FC] by 5°C.

<Printing in black and white>

Select 1241: [Fusing Temperature], and then decrease the value in [Heat Roller Temp] of [BW] by 5°C.

4Print the image. Has the jam code J086 appeared?

Yes

Select 1331: [Motor Speed], and then set [Process Speed Setting] to [Low Speed].

No

Finished!

5Print the image. Has the jam code J086 appeared?

Yes

Decrease the value by 5 degrees in [Heat Roller Temp].

No

Finished!

6Print the image. Has the jam code J086 appeared?

Yes

Contact your service representative.

No

Finished!

Note

  • Changing the fusing temperature may reduce toner fusibility.