Solution:

1In the 02: [Machine: Image Quality] group on the [Adjustment Settings for Operators] menu, select 0202: [Maximum Image Density], and then increase all the value in [Black], [Cyan], [Magenta], and [Yellow] by one step.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Increase the value an additional one step.

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

4In [Advanced Settings] for the custom paper, adjust the fusing heat roller temperature.

<Printing in full color>

Select 1241: [Fusing Temperature], and then decrease the value in [Heat Roller Temp] of [FC] by 5°C.

<Printing in black and white>

Select 1241: [Fusing Temperature], and then decrease the value in [Heat Roller Temp] of [BW] by 5°C.

5Print the image. Has the problem been resolved?

Yes

Finished!

No

Decrease the temperature an additional 5 degrees. If the problem persists, contact your service representative.