Solution:

1Does mottling occur at the area within 40 mm of the leading edge?

Yes

Go to the next step.

No

Proceed to Step 4.

2In [Advanced Settings] for the custom paper, adjust the value to specify the length of area to apply the paper transfer current at the leading edge of the paper.

<If using the machine in DC transfer mode (at low temperature)>

Select 1216: [Paper Transfer Output Correction:Paper Edge:Dflt], and then set the value in [Leading Edge: DC Mode] in [FC] to "100%".

<If using the machine in AC transfer mode (at room/high temperature)>

Select 1216: [Paper Transfer Output Correction:Paper Edge:Dflt], and then set the value in [Leading Edge: AC Mo: DC] in [FC] to "100%".

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

4Set the value in 1229: [Paper Transfer Pressure] to "5".

5Print the image. Has the problem been resolved?

If you change the value in [Paper Transfer Pressure], color shift may occur. If this happens, check if the color shift is within the permissible range.

Yes

Finished!

No

In 1229: [Paper Transfer Pressure], restore the previous setting, and then go to the next step.

6Is it possible to change Screen Line setting in print setting?

Yes

Change the Screen Line setting from "200" to "175".

No

Proceed to Step 8.

7Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

8Select 1331: [Motor Speed], and then adjust the cursor in [Paper Transfer Roller] to [plus] from the present value.

9Adjust the [Transfer Timing Roller] setting according to the changed value of [Paper Transfer Roller].

The setting depends on the paper thickness (paper weight).

For details about adjusting the settings according to the paper thickness (paper weight), see Adjusting Motor Speed.

10Print the image. Has the problem been resolved?

If you change the values in [Paper Transfer Roller] and [Transfer Timing Roller], misalignment and color shift may occur. If this happens, check if the misalignment and color shift are within the permissible range.

Yes

Finished!

No

In [Paper Transfer Roller] and [Transfer Timing Roller], restore the previous settings, and then go to the next step.

11Select 1214: [Paper Transfer Output], and then adjust the value.

<Full-color printing>

Select 1214: [Paper Transfer Output], and then adjust the cursors in [Side 1] and [Side 2] in [FC] to [minus].

<Black-and-white printing>

Select 1214: [Paper Transfer Output], and then adjust the cursors in [Side 1] and [Side 2] in [BW] to [minus].

12Print the image. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.

Note

  • If you change the value to specify the length of area to apply the paper transfer current at the leading edge of the paper and the value in [Paper Transfer Output], the following problems may occur.

    • Mottling may occur when printing an image covering a wide area.

    • The color of parts where multiple colors overlap may change.

  • If you change the value in [Paper Transfer Pressure], the following problems may occur.

    • Mottling may occur when printing an image covering a wide area.

    • The color of parts where multiple colors overlap may change.