Carry out the following sequence of procedures. Terminate the sequence as soon as the problem is resolved.
(a) Execute the adjust image density.
In the 02: [Machine: Image Quality] group on the [Adjustment Settings for Operators] menu, select 0201: [Execute Image Quality Adjustment] and execute [Adjust Image Density] twice.
Print the image. Has the problem been resolved?
Yes | Finished! |
No | Proceed to "(b) Adjust the image transfer output". |
(b) Adjust the image transfer output
In [Advanced Settings] for the custom paper, check the present value of the image transfer output.
<Printing in black and white>
Select 1212: [Image Transfer Output], and then select [Black] of [BW].
<Printing in full color>
Select 1212: [Image Transfer Output], and then select [Black] of [FC].
Is it set to 10?
Yes | Proceed to "(c) Adjust the transferability at the paper transfer unit". |
No | Go to the next step. |
Change the value of the image transfer output.
<Printing in black and white>
Select 1212: [Image Transfer Output], and then increase the value in [Black] of [BW] by 1.
<Printing in full color>
Select 1212: [Image Transfer Output], and then increase the value in [Black] of [FC] by 1.
Print the image. Has the problem been resolved?
Yes | Finished! |
No | Repeat Step 1 to 4. If the problem persists even though you have increased the value to 10, proceed to "(c) Adjust the transferability at the paper transfer unit". |
(c) Adjust the transferability at the paper transfer unit
In [Advanced Settings] for the custom paper, check the present value in 1229: [Paper Transfer Pressure]. Is it set to [Pressure 3]?
Yes | Proceed to "(d) Adjust the image position". |
No | Go to the next step. |
Set 1229: [Paper Transfer Pressure] to [Pressure 3].
Print the image. Has the problem been resolved?
Yes | Finished! |
No | Go to the next step. |
Decrease the value in 1229: [Paper Transfer Pressure] by 1 level.
Print the image. Has the problem been resolved?
Yes | Finished! |
No | Repeat Steps 4 and 5. If the problem persists even though you have decrease the value to [Pressure 1], contact your service representative. |
(d) Adjust the image position
In [Advanced Settings] for the custom paper, select 1101: [Image Position], and then adjust the following settings.
Adjust the cursor in [With Feed] of [Image Position: Side 1] to [
] from the present value.
Adjust the cursor in [With Feed] of [Image Position: Side 2] to [
] from the present value.
Print the image. Has the problem been resolved?
Yes | Finished! |
No | The problem cannot be reduced any more by this solution. Contact your service representative. |