Solution:

1In the 05: [Machine: Maintenance] group on the [Adjustment Settings for Operators] menu, execute 0509: [Execute Photoconductor Refreshing].

2Print the image. Has the problem been resolved?

Yes

Finished!

No

If the streaks are black, replace the cleaning unit for the photoconductor unit for black. If the streaks are cyan, replace the cleaning unit for the photoconductor unit for cyan.

3Print the image. Has the problem been resolved?

Yes

Finished!

No

If the problem persists, contact your service representative.