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Solution:

Straighten out the sheet by decurling it upward.

1Load the sheets the other way up.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

To follow the steps below, attach the decurler unit.

3In the [Machine: Paper Feed/ Output] group on the [Adjustment Settings for Operators] menu, set 0304: [Correct Output Paper Curl] to [U Curl Correction Level: Small].

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

5Set 0304: [Correct Output Paper Curl] to [U Curl Correction Level: Large].

6Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

7Does the paper curl downwards?

Yes

Contact your service representative.

No

Load the sheets the other way up, and then repeat from Step 3.