Top Page > Troubleshooting: TCRU/ORU > Post-Processing Option Troubleshooting > Trimmer > A paper jam occurs because the booklets in the paper exit tray are not being stacked properly. > Cause:
This may occur if:
Paper of paper weight 6 (grammage 220.1 g/m2) or more is being used.
The paper size is A4/LT size or smaller.
The booklet edge height is 40 mm or higher.