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Solution:

You can lessen the problem by decreasing the paper feed speed of the decurler unit.

1In [Advanced Settings] for the custom paper you are using, adjust the paper feed speed of the decurler unit.

  • If the degree of decurling is set to "Off", reduce the value in [Decurler: Correction Off] of 1321: [Correct Paper Curl] by 0.5%.

  • If the degree of decurling is set to "Weak", reduce the value in [Decurler: Correction Weak] of 1321: [Correct Paper Curl] by 0.5%.

  • If the degree of decurling is set to "Strong", reduce the value in [Decurler: Correction Strong] of 1321: [Correct Paper Curl] by 0.5%.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Keep decreasing the value by 0.5% until the problem is resolved.

If the problem persists even though the setting has reached its minimum value, contact your service representative.

Note

  • Decreasing the paper feed speed of the decurler unit may result in creases, scratches, or paper jams if thin paper is used.

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