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Carry out the following sequence of procedures "(a) Adjusting the image transfer output", "(b) Adjusting the printing speed", "(c) Changing the paper direction", or "(d) Adjusting the image position".
(a) Adjusting the image transfer output
In [Advanced Settings] for the custom paper you are using, select 1212: [Image Transfer Output], and then check the present value in the following corresponding settings. Is it lower than 10?
[BW]
[Black]
[FC/FCS]
[Black]
Yes
Go to the next step.
No
No further improvement is likely. Contact your service representative.
Select 1212: [Image Transfer Output], and then increase the value in the following corresponding settings by 1.
[BW]
[Black]
[FC/FCS]
[Black]
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Repeat Steps 1 to 3. If the problem persists even though you have increased the value to "10", contact your service representative. |
(b) Adjusting the printing speed
In [Advanced Settings] for the custom paper you are using, select 1231: [Print Speed], and then set the value in the following corresponding settings to [Low].
[BW/FC/FCS]
[BW/FC/FCS]
[FCS]
[Clear/Special], [White]
[S]
[Clear/Special], [White]
[BW/FC/FCS: Fuser Setting HQ]
[BW/FC/FCS]
[FCS: Fuser Setting HQ]
[Clear/Special], [White]
[S: Fuser Setting HQ]
[Clear/Special], [White]
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Contact your service representative. |
(c) Changing the paper direction
Change the vertical edge (parallel to the feed direction) of the paper to the horizontal edge (perpendicular to the feed direction).
(d) Adjusting the image position
In [Advanced Settings] for the custom paper you are using, select 1101: [Image Position], and move the image towards the leading edge based on the following.
<Toner appears on side 1>
[With Feed] of [Image Position Result: Side 1]
<Toner appears on side 2>
[With Feed] of [Image Position Result: Side 2]
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Contact your service representative. |
After performing the solution, it is recommended to perform the color calibration of the external controller.
