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Proceed to "(a) Increasing the image transfer output" or "(e) Adjusting the paper transfer pressure".
If toner appears along the leading edge of the paper, proceed to "(d) When toner appears on the edge of the paper".
(a) Increasing the image transfer output
In [Advanced Settings] for the custom paper you are using, select 1212: [Image Transfer Output], and then check the present value in the following corresponding settings.
[BW]
[Black]
[FC/FCS]
[Black]
Is it lower than 10?
Yes |
Go to the next step. |
No |
Proceed to "(b) Decreasing the image transfer output". |
Select 1212: [Image Transfer Output], and then increase the value in the following corresponding settings.
[BW]
[Black]
[FC/FCS]
[Black]
Print the image. Has the problem been resolved?
Yes |
Go to the next step. |
No |
Repeat Step 1 to 4. |
Does any of the following problems occur?
Drum imprint
A black image is faint.
Edge of an image is faint.
Yes
Go to the next step.
No
Finished!
Select 1212: [Image Transfer Output], and then decrease the value in the following corresponding settings until the problem is reduced sufficiently.
[BW]
[Black]
[FC/FCS]
[Black]
In [Advanced Settings] for the custom paper you are using, select 1341: [Motor Speed], and then increase the value of [Transfer Timing Roller] by 0.1%.
Print the image. Has the problem been resolved?
Yes |
Go to the next step. |
No |
Repeat Step 7 to 8. |
Does any of the following problems occur?
On half-tone images, density fluctuation occurs in the area 90 mm from the trailing edge of the paper.
Yes |
Go to the next step. |
No |
Finished! |
Decrease the value of [Transfer Timing Roller] in 1341: [Motor Speed] until the problem is sufficiently reduced.
Proceed to "(c) Adjusting the maximum image density".
(b) Decreasing the image transfer output
Does any of the following problems occur?
Drum imprint
A black image is faint.
Edge of an image is faint.
Yes
Go to the next step.
No
Proceed to "(c) Adjusting the maximum image density".
In [Advanced Settings] for the custom paper you are using, select 1212: [Image Transfer Output], and then decrease the value in the following corresponding settings until the problem is reduced sufficiently.
[BW]
[Black]
[FC/FCS]
[Black]
Proceed to "(c) Adjusting the maximum image density".
(c) Adjusting the maximum image density
In [Advanced Settings] for the custom paper you are using, select 1201: [Max Image Density], and then decrease the value in [Black].
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Go to the next step. |
Is [Black] in 1201: [Max Image Density] set to -5?
Yes |
Contact your service representative. |
No |
Repeat Steps 1 to 3. |
(d) When toner appears on the leading edge of the paper
In [Advanced Settings] for the custom paper you are using, select 1101: [Image Position], and then increase the value in the following corresponding settings.
When making adjustments in the plus direction, the leading edge will increase according to the value set, and the trailing edge will correspondingly decrease.
[Image Position Result: Side 1]
[With Feed]
[Image Position Result: Side 2]
[With Feed]
(e) Adjusting the paper transfer pressure
In [Advanced Settings] for the custom paper you are using, set the value in 1222: [Paper Transfer Nip Operation Mode] to [Low Pressure Mode].
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Go to the next step. |
Set the value in 1222: [Paper Transfer Nip Operation Mode] to [Mode 4].
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Contact your service representative. |
After performing the solution, it is recommended to perform the color calibration of the external controller.
