Based on the situation, proceed to "(a) Voids appear on the first 8 sheets of A3 paper during initial feeding" or "(b) Voids appear consistently when feeding paper".
(a) Voids appear on the first 8 sheets of A3 paper during initial feeding
In the [Machine: Maintenance] group on the [Adjustment Settings for Operators] menu, execute 0512: [Fuser Unit Speed Adjustment].
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Contact your service representative. |
(b) Voids appear consistently when feeding paper
For coated paper size A3 or larger of weight 4 or lower, or non-coated paper of size A3 or larger of weight 1, set the paper direction to be horizontal relative to the feed direction.
Print the image. Has the problem been resolved?
Adjust the print settings according to the orientation of the loaded paper.
Yes |
Finished! |
No |
Contact your service representative. |
After performing the solution, it is recommended to perform the color calibration of the external controller.