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Solution:

1In [Advanced Settings] for the custom paper you are using, select 1341: [Motor Speed], check the present value in [Paper Transfer Roller]. Is it -0.5% or lower?

Yes

Contact your service representative.

No

Go to the next step.

2Select 1341: [Motor Speed], and then decrease the value in [Paper Transfer Roller] by 0.1%.

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Repeat Steps 1 to 3.