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(a) Adjust the textured paper mode
In [Advanced Settings] for the custom paper you are using, select 1218: [Paper Transfer Output: Textured Paper Mode], and then set [Setting] to [On].
Select 1231: [Print Speed], and then set the following corresponding settings to [Low].
[BW/FC/FCS]
[BW/FC/FCS]
[FCS]
[Clear/Special], [White]
[S]
[Clear/Special], [White]
[BW/FC/FCS: Fuser Setting HQ]
[BW/FC/FCS]
[FCS: Fuser Setting HQ]
[Clear/Special], [White]
[S: Fuser Setting HQ]
[Clear/Special], [White]
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Proceed to "(b) If white spots appear on an embossed surface" or "(c) If printing on an embossed surface is dense". |
(b) If white spots appear on an embossed surface
In [Advanced Settings] for the custom paper you are using, select 1218: [Paper Transfer Output: Textured Paper Mode], and then increase the value in the following corresponding settings by one step.
[BW]
[Side 1], [Side 2]
[FC/FCS]
[Side 1], [Side 2]
[FCS]
[Side 1], [Side 2]
[S]
[Side 1: Clear/Special], [Side 1: White]
[Side 2: Clear/Special], [Side 2: White]
Print the image. Has the problem been resolved?
Yes |
Go to next step. |
No |
Repeat Step 1 to 2. |
Is it dense?
Yes |
Contact your service representative. |
No |
Finished! |
(c) If printing on an embossed surface is dense
In [Advanced Settings] for the custom paper you are using, select 1218: [Paper Transfer Output: Textured Paper Mode], and then decrease the value in the following corresponding settings by one step.
[BW]
[Side 1], [Side 2]
[FC/FCS]
[Side 1], [Side 2]
[FCS]
[Side 1], [Side 2]
[S]
[Side 1: Clear/Special], [Side 1: White]
[Side 2: Clear/Special], [Side 2: White]
Print the image. Has the problem been resolved?
Yes |
Go to next step. |
No |
Repeat Step 1 to 2. |
Do white spots appear?
Yes |
Contact your service representative. |
No |
Finished! |
(d) Adjust the paper transfer setting
In [Advanced Settings] for the custom paper you are using, select 1214: [Paper Transfer Output], and then adjust the value in the following corresponding settings.
[BW]
[Side 1], [Side 2]
[FC/FCS]
[Side 1], [Side 2]
[FCS]
[Side 1], [Side 2]
[S]
[Side 1: Clear/Special], [Side 1: White]
[Side 2: Clear/Special], [Side 2: White]
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Contact your service representative. |
(e) Adjust the image transfer setting
In [Advanced Settings] for the custom paper you are using, select 1212: [Image Transfer Output], and then adjust the value in the following corresponding setting.
[BW]
[Black]
[FC/FCS]
[Black], [Cyan], [Magenta], [Yellow], [Clear/Special], [White]
[S]
[Clear/Special], [White]
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Contact your service representative. |
(f) Adjust the maximum image density
In [Advanced Settings] for the custom paper you are using, select 1201: [Max Image Density], and then increase the value for the specified color.
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Contact your service representative. |
After performing the solution, it is recommended to perform the color calibration of the external controller.
