Top Page > Troubleshooting: TCRU/ORU > Image Quality Problem: Full Page > Uneven Density > Uneven Density within 90 mm (3.5 inches) of the Trailing Edge > Solution:

Solution:

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(a) Decreasing the transfer timing roller speed

In [Advanced Settings] for the custom paper you are using, select 1341: [Motor Speed], and then check the present value in [Transfer Timing Roller]. Is it lower than -0.5%?

Yes	Proceed to "(c) Increasing the transfer timing roller speed".
No	Go to the next step.

Select 1341: [Motor Speed], and then decrease the value in [Transfer Timing Roller] by 0.1%.

Print the image. Has the problem been resolved?

Yes	Finished!
No	Go to the next step.

Did changing the density make the problem worse?

Yes	Set [Transfer Timing Roller] back to its original value, and then proceed to "(b) When reducing the transfer timing roller value aggravates the problem".
No	Go to the next step.

Select 1341: [Motor Speed], and then check the present value in the [Transfer Timing Roller]. Is it lower than -0.5%?

Yes	Contact your service representative.
No	Go to the next step.

Select 1341: [Motor Speed], and then decrease the value in [Transfer Timing Roller] by 0.1%.

Print the image. Has the problem been resolved?

Yes	Finished!
No	Repeat Steps 5 to 7.

(b) When reducing the transfer timing roller value aggravates the problem

In [Advanced Settings] for the custom paper you are using, select 1341: [Motor Speed], and then check the present value in [Transfer Timing Roller]. Is it higher than 0.5%?

Yes	Contact your service representative.
No	Go to the next step.

Select 1341: [Motor Speed], and then increase the value in [Transfer Timing Roller] by 0.1%.

Print the image. Has the problem been resolved?

Yes	Finished!
No	Repeat Steps 1 to 3.

In [Advanced Settings] for the custom paper you are using, select 1341: [Motor Speed], and then set the value in [Transfer Timing Roller] to "-0.5%".

Print the image. Did changing the density make the problem worse?

Yes	Contact your service representative.
No	Go to the next step.

Select 1341: [Motor Speed], and then check the present value in [Transfer Timing Roller]. Is it higher than 0.5%?

Yes	Contact your service representative.
No	Go to the next step.

Select 1341: [Motor Speed], and then increase the value in [Transfer Timing Roller] by 0.1%.

Print the image. Has the problem been resolved?

Yes	Finished!
No	Repeat Steps 3 to 5.

After performing the solution, it is recommended to perform the color calibration of the external controller.