Top Page > Troubleshooting: TCRU/ORU > Image Quality Problem: Full Page > Uneven Density > Low Image Density: Color Patches > Solution:

Solution:

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(a) Adjusting the image transfer output

In [Advanced Settings] for the custom paper you are using, select 1212: [Image Transfer Output], and then increase the values in [Cyan], [Magenta], and [Yellow] in [FC/FCS] by 1.

Print the image. Has the problem been resolved?

Yes	Finished!
No	Go to the next step.

Has the image quality improved?

If uncertain, set the prior value of 1212: [Image Transfer Output] to "+5", and then confirm the image quality.

Yes	Repeat steps 1 through 3. If no improvement is observed, keep the settings which gave the best results, and proceed to "(b) Executing the toner refreshing".
No	Reset the value in 1212: [Image Transfer Output], and then contact your service representative.

(b) Executing the toner refreshing

In the [Machine: Maintenance] group on the [Adjustment Settings for Operators] menu, select 0506: [Execute Developer Refreshing], and then execute [KCMY].

Print the image. Has the problem been resolved?

Yes	Finished!
No	Contact your service representative.