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Solution:

Important

  • When reversing the black toner and special toner positions, all black settings should be adjusted for white.

(a) Adjusting the image transfer output / paper transfer output

1In [Advanced Settings] for the custom paper you are using, select 1212: [Image Transfer Output], Increase the value in the following corresponding settings by 1.

  • [BW]

    [Black]

  • [FC/FCS]

    [Black]

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

3Has the image quality improved?

If uncertain, set the prior value of 1212: [Image Transfer Output] to "+5", and then confirm the image quality.

Yes

Go to the next step.

No

Repeat Steps 1 to 3.

4In [Advanced Settings] for the custom paper you are using, select 1214: [Paper Transfer Output], decrease the value in the following corresponding settings by 1.

  • [BW]

    [Side 1], [Side 2]

  • [FC/FCS]

    [Side 1], [Side 2]

  • [FCS]

    [Side 1], [Side 2]

  • [S]

    [Side 1: Clear/Special], [Side 1: White]

    [Side 2: Clear/Special], [Side 2: White]

5Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

6Has the image quality improved?

If uncertain, set the prior value of 1214: [Paper Transfer Output] to "-5", and then confirm the image quality.

Yes

Go to the next step.

No

Repeat Steps 4 to 6.

7Print the image. Has the problem been resolved?

Yes

Finished!

No

Proceed to "(b) Executing the toner refreshing".

If the density of spotting does not change after adjusting the image transfer and paper transfer outputs, contact your service representative.

(b) Executing the toner refreshing

1In the [Machine: Maintenance] group on the [Adjustment Settings for Operators] menu, select 0506: [Execute Developer Refreshing], and then execute [Black].

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Proceed to "(c) Adjusting the maximum image density".

(c) Adjusting the maximum image density

1In [Advanced Settings] for the custom paper you are using, select 1201: [Max Image Density], and then increase the value in [Black] by 2.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

3Select 1201: [Max Image Density], and then increase the value in [Black] by 4.

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Proceed to "(d) Print black using 4 colors".

(d) Print black using 4 colors

1Launch Fiery Command WorkStation 6.

2Click [Job Properties] corresponding to the image to be printed.

3Click the [Color] tab.

4Click [Color settings].

5Select [Normal] in "Black Text and Graphics".

6Print the image. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.

Note

  • After performing the solution, it is recommended to perform the color calibration of the external controller.