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Solution:

Carry out the following sequence of procedures. Terminate the sequence as soon as the problem is resolved.

(a) Adjusting the paper transfer nip operation mode

1In [Advanced Settings] for the custom paper you are using, check the present value in 1222: [Paper Transfer Nip Operation Mode].

[Off]

Proceed to "(b) Adjusting the paper transfer current at the trailing edge".

[Mode 1], [Mode 2], [Mode 3], or [Mode 4]

Go to the next step.

2In [Advanced Settings] for the custom paper you are using, select 1223: [Paper Transfer Nip], and then increase the value in [Adjust Gap] by "8".

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

4Set the value in 1222: [Paper Transfer Nip Operation Mode] to [Off].

5Print the image. Has the problem been resolved?

Yes

Finished!

No

Proceed to "(b) Adjusting the paper transfer current at the trailing edge".

(b) Adjusting the paper transfer current at the trailing edge

1Measure the length (in mm) of the area from the trailing edge of the paper where the print is faint.

2In [Advanced Settings] for the custom paper you are using, select 1216: [Paper Transfer Output Correction: Paper Edge], and then adjust the values in the following settings to "area where the print is faint + 10 mm" according to the mode in use.

  • [BW]

    [Trailing Edge Length]

  • [FC/FCS]

    [Trailing Edge Length]

  • [S]

    [Trailing Edge Len.: Clr/Sp], [Trailing Edge Len.: White]

3Select 1216: [Paper Transfer Output Correction: Paper Edge], and then adjust the values in the following settings in steps of ±1 according to the mode in use.

  • [BW]

    [Trailing Edge]

  • [FC/FCS]

    [Trailing Edge]

  • [S]

    [Trailing Edge: Clear/Sp], [Trailing Edge: White]

4Has the problem of fainter prints been reduced by increasing or decreasing the value?

Yes

Go to the next step.

No

Contact your service representative.

5Has the problem of fainter prints been resolved?

Yes

Finished!

No

Go to the next step.

6Select 1216: [Paper Transfer Output Correction: Paper Edge], and then adjust the value in the following corresponding settings.

If the problem has been reduced by increasing the value by 1, increase the value in steps of 1.

If the problem has been reduced by decreasing the value by 1, decrease the value in steps of 1.

  • [BW]

    [Trailing Edge]

  • [FC/FCS]

    [Trailing Edge]

  • [S]

    [Trailing Edge: Clear/Sp], [Trailing Edge: White]

7Print the image. Has the problem of fainter prints been reduced?

Yes

Go to the next step.

No

Contact your service representative.

8Has the problem of fainter prints been resolved?

Yes

Finished!

No

Repeat Steps 6 to 8.