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This solution only works when the thickness of the paper is equivalent to Paper Weight 4 or higher. Do not try this as a solution when using paper with a thickness equivalent to Paper Weight 3 or lower, as it may cause paper misfeeding.
Carry out the following sequence of procedures. Terminate the sequence as soon as the problem is resolved.
(a) Adjusting the paper transfer nip operation mode
In [Advanced Settings] for the custom paper you are using, check the present value in 1222: [Paper Transfer Nip Operation Mode].
[Off] |
Proceed to Step 7. |
[Mode 1] |
Proceed to Step 4. |
[Mode 2], [Mode 3], or [Mode 4] |
Go to the next step. |
Set the value in 1222: [Paper Transfer Nip Operation Mode] to [Mode 1].
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Go to the next step. |
In [Advanced Settings] for the custom paper you are using, select 1223: [Paper Transfer Nip], and then set the value in [Adjust Gap] to "40".
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Go to the next step. |
Set the value in 1222: [Paper Transfer Nip Operation Mode] to [Off].
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Go to the next step. |
Does the fainter image appear similar to that caused by insufficient transfer current?
Yes |
Proceed to "(b) Adjusting the target constant voltage (Insufficient transfer current)". |
No |
Proceed to "(c) Adjusting the target constant voltage (Insufficient/excessive transfer current)". |
(b) Adjusting the target constant voltage (Insufficient transfer current)
In [Advanced Settings] for the custom paper you are using, select 1216: [Paper Transfer Output Correction: Paper Edge], and then increase the value in the following corresponding settings by "1".
[BW]
[Leading Edge]
[FC/FCS]
[Leading Edge]
[S]
[Leading Edge: Clear/Sp], [Leading Edge: White]
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Repeat Steps 1 and 2. If the problem persists even if the value is increased to the upper limit, go to the next step. |
Select 1216: [Paper Transfer Output Correction: Paper Edge], and then increase the value in the following corresponding settings by "5 mm".
[BW]
[Leading Edge Length]
[FC/FCS]
[Leading Edge Length]
[S]
[Leading Edge Len.: Clr/Sp], [Leading Edge Len.: White]
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Repeat Steps 3 and 4. If the problem persists even if the value is increased to the upper limit, contact your service representative. |
(c) Adjusting the target constant voltage (Insufficient/excessive transfer current)"
In [Advanced Settings] for the custom paper you are using, select 1216: [Paper Transfer Output Correction: Paper Edge], and then decrease the value in the following corresponding settings by "1".
[BW]
[Leading Edge]
[FC/FCS]
[Leading Edge]
[S]
[Leading Edge: Clear/Sp], [Leading Edge: White]
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Repeat Steps 1 and 2. If the problem persists even if the value is decreased to the lower limit, contact your service representative. |
After performing the solution, it is recommended to perform the color calibration of the external controller.
