Top Page > Troubleshooting: TCRU/ORU > Image Quality Problem: Spots > Spots > White Spots: Like Bird Footprints > Solution:

Solution:

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Increase the temperature of the machine’s ambient environment.

Increase the temperature to approximately 20°C and humidity to approximately 30%.

Print the image. Has the problem been resolved?

Yes	Finished!
No	Go to the next step.

Using a ruler, measure the length of the area with white spots (excluding the margin).

In [Advanced Settings] for the custom paper you are using, select 1101: [Image Position], and then move the image closer to the trailing edge in the following setting according to the measured length

[With Feed] of [Image Position Result: Side 1]

[With Feed] of [Image Position Result: Side 2]

Print the image. Has the problem been resolved?

Yes	Finished!
No	Contact your service representative.

By increasing the value in [With Feed] of [Image Position Result: Side 1] or [With Feed] of [Image Position Result: Side 2], the image moves to the left (leading edge). The trailing edge margin increases and the leading edge margin decreases.