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Solution:

1Print a solid-fill image in each of 4 colors (cyan, magenta, black, and green) to determine the color in which white spots appear.

2Print 30 to 300 full-page, solid-fill A3 sheets for the color in which white spots appear. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

3Replace the toner bottle of the color in which white spots appear.

4Print 300 full-page, solid-fill A3 sheets for the color in which white spots appear. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.