Print a solid-fill image in each of 4 colors (cyan, magenta, black, and green) to determine the color in which white spots appear.
Print 30 to 300 full-page, solid-fill A3 sheets for the color in which white spots appear. Has the problem been resolved?
Yes |
Finished! |
No |
Go to the next step. |
Replace the toner bottle of the color in which white spots appear.
Print 300 full-page, solid-fill A3 sheets for the color in which white spots appear. Has the problem been resolved?
Yes |
Finished! |
No |
Contact your service representative. |