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Solution:

1In [Advanced Settings] for the custom paper you are using, check the present value in 1222: [Paper Transfer Nip Operation Mode]. Is it [Off]?

Yes

Proceed to Step 4.

No

Go to the next step.

2Set 1222: [Paper Transfer Nip Operation Mode] to [Off.]

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

4Using a ruler, measure the length of the area with white spots (excluding the margin).

5In [Advanced Settings] for the custom paper you are using, select 1101: [Image Position], and then move the image closer to the trailing edge in the following setting according to the measured length.

<If white spots appear on Side 1>

[With Feed] of [Image Position Result: Side 1]

<If white spots appear on Side 2>

[With Feed] of [Image Position Result: Side 2]

6Print the image. Has the problem been resolved?

Yes

Finished!

No

Proceed to the solutions in Fainter Leading Edge or Worm Holes: When Using the Clear Toner.

Note

  • By increasing the value in [With Feed] of [Image Position Result: Side 1] or [With Feed] of [Image Position Result: Side 2], the image moves to the right (trailing edge). The leading edge margin increases and the trailing edge margin decreases.