Previous
Carry out the following sequence of procedures. Terminate the sequence as soon as the problem is resolved.
(a) Changing the print setting
In the printer driver screen of Fiery Command WorkStation 6, set Fuser Setting HQ mode.
Print 10 or more A3 sheets. Has the problem been resolved?
Yes |
Finished! |
No |
Go to the next step. |
Decrease the print speed. This will decrease the throughput, but is it OK?
Yes |
Proceed to "(b) Changing the printing speed". |
No |
Proceed to "(e) Decreasing the fusing temperature". |
(b) Changing the printing speed
In [Advanced Settings] for the custom paper you are using, select 1231: [Print Speed], and then decrease the value in the following corresponding settings by one level.
If the present value is [High], select [Middle]. If it is [Middle], select [Low].
[BW/FC/FCS]
[BW/FC/FCS]
[FCS]
[Clear/Special], [White]
[S]
[Clear/Special], [White]
[BW/FC/FCS: Fuser Setting HQ]
[BW/FC/FCS]
[FCS: Fuser Setting HQ]
[Clear/Special], [White]
[S: Fuser Setting HQ]
[Clear/Special], [White]
Is the setting set to [Middle]?
Yes |
Proceed to "(c) Changing the fusing temperature (If [Print Speed] is set to [Middle])". |
No |
Proceed to "(d) Changing the fusing temperature (If [Print Speed] is set to [Low])". |
(c) Changing the fusing temperature (If [Print Speed] is set to [Middle])
In [Advanced Settings] for the custom paper you are using, select 1232: [Fusing Temperature], and then decrease the value in the following corresponding settings by 5°C.
[BW/FC/FCS]
[Heat Roller Temp]
[FCS]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[BW/FC/FCS: Fuser Setting HQ]
[Heat Roller Temp]
[FCS: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
Print 10 or more A3 sheets. Has the problem been resolved?
Yes |
Finished! |
No |
Carry out "(b) Changing the printing speed". |
(d) Changing the fusing temperature (If [Print Speed] is set to [Low])
In [Advanced Settings] for the custom paper you are using, select 1232: [Fusing Temperature], and then decrease the value in the following corresponding settings by 20°C.
[BW/FC/FCS]
[Heat Roller Temp]
[FCS]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[BW/FC/FCS: Fuser Setting HQ]
[Heat Roller Temp]
[FCS: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
Select 1232: [Fusing Temperature], and then set the value in the following corresponding settings to 0°C.
[BW/FC/FCS]
[Corct Temp: Initial Feed]
[FCS]
[Corct Temp: Init Fd: Clr/Sp], [Corct Temp: Init Fd: White]
[S]
[Corct Temp: Init Fd: Clr/Sp], [Corct Temp: Init Fd: White]
[BW/FC/FCS: Fuser Setting HQ]
[Corct Temp: Initial Feed]
[FCS: Fuser Setting HQ]
[Corct Temp: Init Fd: Clr/Sp], [Corct Temp: Init Fd: White]
[S: Fuser Setting HQ]
[Corct Temp: Init Fd: Clr/Sp], [Corct Temp: Init Fd: White]
Select 1232: [Fusing Temperature], and then set the value in the following corresponding settings to 5°C.
[BW/FC/FCS]
[Corct Temp: Pre-Feed]
[FCS]
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
[S]
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
[BW/FC/FCS: Fuser Setting HQ]
[Corct Temp: Pre-Feed]
[FCS: Fuser Setting HQ]
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
[S: Fuser Setting HQ]
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
Print 10 or more A3 sheets. Has the problem been resolved?
Yes |
Finished! |
No |
Proceed to "(e) Decreasing the fusing temperature". |
(e) Decreasing the fusing temperature
In [Advanced Settings] for the custom paper you are using, select 1232: [Fusing Temperature], and then decrease the value in the following corresponding settings by 5°C.
[BW/FC/FCS]
[Heat Roller Temp]
[FCS]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[BW/FC/FCS: Fuser Setting HQ]
[Heat Roller Temp]
[FCS: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
Print 10 or more A3 sheets. Has the problem been resolved?
Yes |
Go to the next step. |
No |
Repeat Steps 1 and 2. |
Is the toner fusibility within the permissible range?
Yes |
Finished! |
No |
Contact your service representative. |
After performing the solution, it is recommended to perform the color calibration of the external controller.
Check the toner fusibility as follows:
The printed image does not come off.
The toner does not come off even if it is lightly rubbed by a nail.
The toner does not come off even if it is rubbed by the cloth for cleaning the contact glass.
