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In [Advanced Settings] for the custom paper you are using, select 1232: [Fusing Temperature], and then increase the value in the following corresponding settings by 5°C.
[BW/FC/FCS]
[Heat Roller Temp]
[FCS]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[BW/FC/FCS: Fuser Setting HQ]
[Heat Roller Temp]
[FCS: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
Print 20 sheets of the image, then another 10. Does this eliminate the problem?
Yes |
Finished! |
No |
Go to the next step. |
Increase the heating roller’s temperature by 5°C.
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Repeat Steps 3 and 4. If the problem persists even after increasing the heating roller's temperature to 185°C, go to the next step. |
Have changes to the settings resulted in glossy lines or paper misfeed?
Yes |
Reset the temperature, and then go to the next step. |
No |
Go to the next step. |
In [Advanced Settings] for the custom paper you are using, select 1231: [Print Speed], and then set the value in the following corresponding settings to [Middle].
[BW/FC/FCS]
[BW/FC/FCS]
[FCS]
[Clear/Special], [White]
[S]
[Clear/Special], [White]
[BW/FC/FCS: Fuser Setting HQ]
[BW/FC/FCS]
[FCS: Fuser Setting HQ]
[Clear/Special], [White]
[S: Fuser Setting HQ]
[Clear/Special], [White]
Print 20 sheets of the image, then another 10. Does this eliminate the problem?
Yes |
Finished! |
No |
Go to the next step. |
Select 1231: [Print Speed], and then set the value in the following corresponding settings to [Low].
[BW/FC/FCS]
[BW/FC/FCS]
[FCS]
[Clear/Special], [White]
[S]
[Clear/Special], [White]
[BW/FC/FCS: Fuser Setting HQ]
[BW/FC/FCS]
[FCS: Fuser Setting HQ]
[Clear/Special], [White]
[S: Fuser Setting HQ]
[Clear/Special], [White]
Select 1232: [Fusing Temperature], and then set the value in the following corresponding settings by 10.
[BW/FC/FCS]
[Corct Temp: Pre-Feed]
[FCS]
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
[S]
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
[BW/FC/FCS: Fuser Setting HQ]
[Corct Temp: Pre-Feed]
[FCS: Fuser Setting HQ]
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
[S: Fuser Setting HQ]
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
Print 20 sheets of the image, then another 10. Does this eliminate the problem?
Yes |
Finished! |
No |
Go to the next step. |
Does a paper jam occur by changing the setting?
Yes |
Change the following settings, and then go to the next step.
|
No |
Go to the next step. |
In [Advanced Settings] for the custom paper you are using, select 1238: [Fusing Cleaning], and then set the value in the following corresponding settings to [Frequently].
[BW/FC/FCS]
[Cleaning Interval: BW/FC/FCS]
[FCS/S]
[Cleaning Interval: Clr/Sp], [Cleaning Interval: White]
Print 20 sheets of the image, then another 10. Does this eliminate the problem?
Yes |
Finished! |
No |
Go to the next step. |
Select 1238: [Fusing Cleaning], and then set the value in the following corresponding settings to [More Frequently].
[BW/FC/FCS]
[Cleaning Interval: BW/FC/FCS]
[FCS/S]
[Cleaning Interval: Clr/Sp], [Cleaning Interval: White]
Print 20 sheets of the image, then another 10. Does this eliminate the problem?
Yes |
Finished! |
No |
Go to the next step. |
Select 1238: [Fusing Cleaning], and then set the value in the following corresponding settings to [Most Frequently].
[BW/FC/FCS]
[Cleaning Interval: BW/FC/FCS]
[FCS/S]
[Cleaning Interval: Clr/Sp], [Cleaning Interval: White]
Print 20 sheets of the image, then another 10. Does this eliminate the problem?
Yes |
Finished! |
No |
Contact your service representative. |
Increasing the frequency of cleaning will shorten the replacement cycle of the fuser cleaning unit.
After performing the solution, it is recommended to perform the color calibration of the external controller.
