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Load the paper with its grain direction perpendicular to the paper feed direction.
Print the image. Has the problem been resolved?
Adjust the print settings according to the orientation of the loaded paper.
Yes |
Finished! |
No |
Go to the next step. |
In [Advanced Settings] for the custom paper you are using, select 1341: [Motor Speed], and then check the present value in [Paper Transfer Roller]. Is it lower than 0.5%?
Yes |
Increase the value in [Paper Transfer Roller] by 0.1%. |
No |
No further improvement is likely. Contact your service representative. |
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Repeat Steps 3 to 4. |
