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Solutions:

1Load the paper rotated by 90 degrees.

2Print the image. Has the problem been resolved?

Adjust the print settings according to the orientation of the loaded paper.

Yes

Finished!

No

Go to the next step.

3In [Advanced Settings] for the custom paper you are using, select 1231: [Print Speed], and then set the value in the following corresponding settings to [Middle].

  • [BW/FC/FCS]

    [BW/FC/FCS]

  • [FCS]

    [Clear/Special], [White]

  • [S]

    [Clear/Special], [White]

  • [BW/FC/FCS: Fuser Setting HQ]

    [BW/FC/FCS]

  • [FCS: Fuser Setting HQ]

    [Clear/Special], [White]

  • [S: Fuser Setting HQ]

    [Clear/Special], [White]

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.