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Solutions:

(a) Caused by difference in roller speed

1In [Advanced Settings] for the custom paper you are using, select 1341: [Motor Speed], and then check the present value in [Paper Transfer Roller].

2Is it lower than -0.5%?

Yes

Contact your service representative.

No

Decrease the value in [Paper Transfer Roller] by 0.1%.

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Repeat Step 1 to 3. If the problem persists even if you lower the value to -0.5, contact your service representative.

(b) Caused by paper transfer bias

1In [Advanced Settings] for the custom paper you are using, select 1214: [Paper Transfer Output], and then increase the value in the following corresponding settings by one step.

  • [BW]

    [Side 1], [Side 2]

  • [FC/FCS]

    [Side 1], [Side 2]

  • [FCS]

    [Side 1], [Side 2]

  • [S]

    [Side 1: Clear/Special], [Side 1: White]

    [Side 2: Clear/Special], [Side 2: White]

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Repeat Step 1 to 2. If the image density becomes lower or white spots appear, contact your service representative.

Note

  • If the value of Paper Transfer Roller is decreased, horizontal black streaks or uneven density might occur in 90 mm of the paper trailing edge. If the horizontal black streaks or uneven density appears after performing the Banding 63 mm intervals solution, restore the original Paper Transfer Roller value.