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Solution:

1In [Advanced Settings] for the custom paper you are using, select 1232: [Fusing Temperature], and then increase the value in the following corresponding settings by 5°C.

The maximum value for each setting varies depending on the 1231: [Print Speed] setting.

When the value is set to [High] or [Middle]: maximum 185°C

When the value is set to [Low]: maximum 200°C

  • [BW/FC/FCS]

    [Heat Roller Temp]

  • [FCS]

    [Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]

  • [S]

    [Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]

  • [BW/FC/FCS: Fuser Setting HQ]

    [Heat Roller Temp]

  • [FCS: Fuser Setting HQ]

    [Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]

  • [S: Fuser Setting HQ]

    [Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Repeat Steps 1 and 2. If the problem persists even though the value has been increased to the upper limit, contact your service representative.

Note

  • After performing the solution, it is recommended to perform the color calibration of the external controller.