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Solution:

(a) Adjusting the value in Trans-Fusing Transfer Belt

1In [Advanced Settings] for the custom paper you are using, select 1341: [Motor Speed], and then check the present value in [Trans-Fusing Transfer Belt]. Is it lower than -5.0%?

Yes

Proceed to "(b) Adjusting the value in Fusing Belt ".

No

Go to the next step.

2Decrease the value in [Trans-Fusing Transfer Belt] by 0.5%.

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Repeat Steps 1 to 3.

(b) Adjusting the value in Fusing Belt

1In [Advanced Settings] for the custom paper you are using, select 1341: [Motor Speed], and then check the present value in [Fusing Belt]. Is it higher than 2.5%?

Yes

No further improvement is likely. Contact your service representative.

No

Go to the next step.

2Increase the value in [Fusing Belt] by 0.5%.

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Repeat Steps 1 to 3.