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Solution:

1In [Advanced Settings] for the custom paper you are using, select 1201: [Max Image Density], and then decrease the value in [Clear/Special] by 1.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Repeat Steps 1 to 2. If the problem persists even though you have increased the value to -5, contact your service representative.

Note

  • After performing the solution, it is recommended to perform the color calibration of the external controller.