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Carry out the following sequence of procedures. Terminate the sequence as soon as the problem is resolved.
Procedure 1: Changing the fusing temperature
In [Advanced Settings] for the custom paper you are using, select 1232: [Fusing Temperature], and then adjust the value in the following corresponding settings by 5°C.
[BW/FC/FCS]
[Heat Roller Temp]
[FCS]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S](Single-side printing only.)
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[BW/FC/FCS: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[FCS: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
Print the image and check toner fusion. Has the problem been resolved?
Yes |
Finished! |
No |
Increase the temperature an additional 5°C. |
Repeat Step 2.
If the problem persists even if you increase the temperature to 190°C, perform Procedure 2, "Changing the print speed".
Procedure 2: Changing the print speed
This will slow down the printing to give the toner more time to fuse. However, because of this, throughput will be reduced.
For details about "Print Speed setting", see "Details of Menu Items in Advanced Settings", Adjustment Item Menu Guide.
In [Advanced Settings] for the custom paper you are using, select 1231: [Print Speed], and then decrease the value in the following corresponding settings by one step.
If the present value is [High], select [Middle]. If it is [Middle], select [Low].
[BW/FC/FCS]
[BW/FC/FCS]
[FCS]
[Clear/Special], [White]
[S](Single-side printing only.)
[Clear/Special], [White]
[BW/FC/FCS: Fuser Setting HQ]
[BW/FC/FCS]
[FCS: Fuser Setting HQ]
[Clear/Special], [White]
[S: Fuser Setting HQ]
[Clear/Special], [White]
Is 1231: [Print Speed] set to [Low]?
Yes |
Go to the next step. |
No |
Proceed to Step 4. |
In [Advanced Settings] for the custom paper you are using, select 1232: [Fusing Temperature], and then set the value in the following corresponding settings by 10.
[BW/FC/FCS]
[Corct Temp: Pre-Feed]
[FCS]
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
[S](Single-side printing only.)
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
[BW/FC/FCS: Fuser Setting HQ]
[Corct Temp: Pre-Feed]
[FCS: Fuser Setting HQ]
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
[S: Fuser Setting HQ]
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
Print the image and check toner fusion. Has the problem been resolved?
Yes |
Finished! |
No |
Go to the next step. |
Is 1231: [Print Speed] set to [Middle]?
Yes |
Set 1231: [Print Speed] to [Low]. |
No |
If the problem persists, contact your service representative. |
In [Advanced Settings] for the custom paper you are using, select 1232: [Fusing Temperature], and then set the value in the following corresponding settings by 10.
[BW/FC/FCS]
[Corct Temp: Pre-Feed]
[FCS]
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
[S](Single-side printing only.)
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
[BW/FC/FCS: Fuser Setting HQ]
[Corct Temp: Pre-Feed]
[FCS: Fuser Setting HQ]
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
[S: Fuser Setting HQ]
[Corct Temp: Pre-Fd: Clr/Sp], [Corct Temp: Pre-Fd: White]
Print the image and check toner fusion. Has the problem been resolved?
Yes |
Finished! |
No |
If the problem persists, contact your service representative. |
If you change the value of 1231: [Print Speed] from [Low] to [High] or to [Middle], in 1232: [Fusing Temperature], reset the value of [Corct Temp: Pre-Feed] to its default value.
Changing the fusing temperature or changing the process speed may produce one or more of the following side effects:
Paper curling
Paper misfeeding
Blisters
Glossy lines
Change of gloss
If one or more of the above side effects occurs, adjust the fusing temperature and process speed by decreasing the fusing temperature and increasing the process speed.
After performing the solution, it is recommended to perform the color calibration of the external controller.
Check the toner fusibility as follows:
The printed image does not come off.
The toner does not come off even if it is lightly rubbed by a nail.
The toner does not come off even if it is rubbed by the cloth for cleaning the contact glass.
To print on both sides with the special color, change the [FCS] setting.
