Collate may be canceled under the following conditions:
Conditions where Shift Collate will be canceled
When the output tray does not support the shift function.
When only one page is printed.
If the information icon ( ) is displayed next to the "Collate:" list in the PCL 6 printer driver or PostScript 3 printer driver, you cannot specify Collate. Click the information icon ( ) to check why collate function is unavailable.
If the information icon ( ) is displayed next to the "Ignore Application Collate" check box in the PCL 5c printer driver, you cannot change the collate setting. For details, click the information icon ( ).
When Collate is specified using the printer driver, make sure [Application Collate] is not selected. The output may not be what you require. Specify [Printer Collate] when printing the document.
If you cannot configure Shift Collate even with an optional finisher installed, options may not be set up correctly in the printer driver. To correct the printer driver's option settings, see "Configuring Option Settings for the Printer", Printer Driver Installation Guide.
The paper size and number of sheets supported by Collate and Shift Collate functions differ depending on the attached option. For details, see "Specifications", Specifications.