Messages Displayed on the Control Panel When You Use the Scanner Function

“Cannot find the specified path. Please check the settings.”

The destination computer name or folder name is invalid.

Check whether the computer name and the folder name for the destination are correct.

“Cannot find the specified path. Please check the settings.”

An antivirus program or a firewall is preventing the machine from connecting to your computer.

• Antivirus programs and firewalls can prevent client computers from establishing connection with this machine.

• If you are using antivirus software, add the program to the exclusion list in the application settings. For details about how to add programs to the exclusion list, see the antivirus software Help.

• To prevent a firewall from blocking the connection, register the machine's IP address in the firewall's IP address exclusion settings. For details about the procedure for excluding an IP address, see your operating system's Help.

“Entered user code is not correct. Please re-enter.”

You have entered an incorrect user code.

Check the authentication settings, and then enter a correct user code.

“Exceeded max. number of alphanumeric characters for the path.”

The maximum number of specifiable alphanumeric characters in a path has been exceeded.

Check the maximum number of characters which can be entered, and then enter it again. For details about the maximum enterable number of characters, see "Values of Various Set Items for Transmission Function", Scan.

“Exceeded max. number of alphanumeric characters.”

The maximum enterable number of alphanumeric characters has been exceeded.

Check the maximum number of characters which can be entered, and then enter it again. For details about the maximum enterable number of characters, see "Values of Various Set Items for Transmission Function", Scan.

“Original is being scanned by another function.”

Another function of the machine is being used.

Cancel the job in progress. Press [Exit], and then press [Stop]. Follow the instructions in the message that appears and exit the function that is running.

“Scanner journal is full. Cannot send the scanned data. Delete scanner journals in Scanner Features.”

"Print & Delete Scanner Journal" in [Scanner Features] is set to [Do not Print: Disable Send], and Scanner Journal is full.

Print or delete Scanner Journal. For details about Scanner Features, see "General Settings", Scan.

“Exceeded max. data capacity.”

“Check scanning resolution, then press Start key again.”

The scanned data exceeded maximum data capacity.

Specify the scan size and resolution again. Note that it may not be possible to scan very large originals at a high resolution. For details about the settings for the scanner function, see "Relationship between Resolution and Scan Size", Scan.

“Exceeded max. data capacity.”

“Check the scanning resolution, then reset n original(s).”

("n" in the message represents a variable.)

The scanned original exceeded maximum data capacity.

Specify the scan size and resolution again. Note that it may not be possible to scan very large originals at a high resolution. For details about the settings for the scanner function, see "Relationship between Resolution and Scan Size", Scan.