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When other errors occur

Message

Cause

Solution

“99: Error”

This data cannot be printed. The specified data is either corrupt or it cannot be printed from a memory storage device using the Direct printing function.

Check that the data is valid. For details about the kinds of data that can be printed from a memory storage device using the Direct printing function, see "Printable File Formats", Print.

“Command Error”

This data cannot be printed.

Check using the following procedure:

  • Check if the communication between the computer and the machine is working correctly.

  • Check if the correct printer driver is being used.

  • Check if the machine's memory size is set correctly in the printer driver.

  • Check that the printer driver is the most up-to-date version available.

“Error has occurred.”

A syntax error, etc., occurred.

Check that the PDF file is valid.

“Exceeded Max. Stored Files”

While printing a Locked Print file, the memory capacity was exceeded.

Delete unneeded files stored on the machine.

“Exceeded Max. Stored Pages”

While printing a Locked Print page, the memory capacity was exceeded.

Delete unneeded files stored on the machine.

Reduce the number of pages to print.

“I/O buffer overflow.”

An input buffer overflow occurred.

  • In [Printer Features], under [Host Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value.

  • Reduce the number of files being sent to the machine.

“Insufficient Memory”

A memory allocation error occurred.

PCL 6

On the printer driver's [Detailed Settings] tab, click [Print Quality:Advanced] in "Menu:", and then select [Raster] in the "Vector/Raster:" list. In some cases, it will take a long time to complete a print job.

If printing does not start, contact your service representative.

Note

  • The contents of errors may be printed on the Configuration Page. Check the Configuration Page in conjunction with the error log. For details about how to print the Configuration Page, see "List / Test Print", Print.