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When print jobs are canceled

Message

Cause

Solution

“Collate has been cancelled.”

Collate was canceled.

  • Turn off the power, and then back on again.

  • Reduce the number of pages to print.

If the message appears again, contact your service representative.

“Exceeded the maximum unit count for Print Volume Use. This job has been cancelled.”

The number of pages the user is permitted to print has been exceeded.

  • For details about print volume use limitation, see "Managing Print Volume per User", Security Guide.

  • Reduce the number of registered User codes.

“Receiving data failed.”

Data reception was aborted.

Resend the data.

“The selected paper size is not supported. This job has been cancelled.”

Job reset is automatically performed if the specified paper size is incorrect.

Specify the correct paper size, and then print the file again.

“The selected paper type is not supported. This job has been cancelled.”

Job reset is automatically performed if the specified paper type is incorrect.

Specify the correct paper type, and then print the file again.