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Messages Displayed on the Control Panel When You Use the Printer Function

Important

  • Before turning off the power, see "Turning On/Off the Power", Setting Up the Machine.

Message

Cause

Solution

“Hardware Problem: Ethernet”

An error has occurred in the Ethernet interface.

Turn off the power, and then back on again. If the message appears again, contact your service representative.

“Hardware Problem: USB”

An error has occurred in the USB interface.

Turn off the power, and then back on again. If the message appears again, contact your service representative.

“Hardware Problem: Wireless Card”

(A "wireless LAN board" is referred to as a "wireless card".)

The wireless LAN board has malfunctioned.

Turn off the power, and then turn it back on again. If the message appears again, contact your service representative.

“Load ppr blw in n. Select another tray from the following.”

("n" is replaced by a variable.)

The printer driver settings are incorrect or the tray does not contain paper of the size selected in the printer driver.

Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to change the paper size, see "Changing the Paper Size", Paper Specifications and Adding Paper.

“Tray setg. do not match spcfd siz&typ.”

“Select new tray or use siz&typ below.”

The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver.

  • Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to change the paper size, see "Changing the Paper Size", Paper Specifications and Adding Paper.

  • Select the tray manually to continue printing, or cancel a print job. For details about how to select the tray manually, or cancel a print job, see "If an Error Occurs with the Specified Paper Size and Type", Print.

“n ppr typ msmtch.”

“Select new tray or use ppr type below.”

(A tray name is placed at n.)

The type of the paper in the tray does not match the paper type specified in the printer driver.

Select a tray containing paper that is the same type as the specified paper type.

“Printer font error.”

An error has occurred in the font settings.

Contact your service representative.