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When Other Messages Appear

Message

Cause

Solution

“Firmware update will start. Press [OK]. It will start automatically after 30 seconds have elapsed.”

Automatic firmware update is enabled and it is the time for an automatic update.

  • If you want to start the firmware update, press [OK], or configure the setting so that the automatic firmware update starts automatically in 30 seconds.

  • If you do not want to start the firmware update, press [Cancel] before 30 seconds elapse.

  • Do not turn off the power switch during the firmware update.

“Cannot connect with the wireless card. Turn the main power switch off, then check the card.”

(A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".)

  • The wireless LAN board was not inserted when the machine was turned on.

  • The wireless LAN board was pulled out after the machine was turned on.

The settings are not updated although the unit is detected.

Turn off the power, and then check the wireless LAN board is inserted correctly. After this, turn on the power again. If the message appears again, contact your service representative.

“Cannot connect with the Bluetooth interface. Check the Bluetooth interface.”

  • The Bluetooth interface unit was installed while the machine was turned on.

  • The Bluetooth interface unit was removed while the machine was turned on.

Turn off the power, and then confirm that the Bluetooth interface unit was installed correctly. After this, turn on the power again. If the message appears again, contact your service representative.

“Failed to read the PDF file.”

There is a possibility that the PDF version is not supported by the browser’s PDF viewer or an unsupported encryption level is specified.

With this machine’s browser PDF files other than those whose versions and encryption levels are specified below cannot be viewed.

  • PDF version: 1.3-1.7

  • PDF encryption level: 128Bit AES or 256Bit AES

“Clean the scanning glass. (Located next to the exposure glass.)”

The scanning glass or guide plate of the ADF is dirty.

Clean the scanning glass or guide plate. See "Maintaining Your Machine", Maintenance and Specifications.

“Following output tray is full. Remove paper.”

The output tray is full.

Remove paper from the output tray to resume printing. Press [Continue] on the display panel to resume printing.

“Internal cooling fan is active.”

Large print runs will cause the machine's interior to heat up, triggering the cooling fan.

The fan will emit noise, but this is normal and the machine will be operable while the fan is running.

The amount of paper that can be printed and the total operation time until the fan starts running depends on the temperature of the location at which the machine is installed.

“Self checking...”

The machine is performing image adjustment operations.

The machine may perform periodic maintenance during operations. The frequency and duration of maintenance depends on the humidity, temperature, and printing factors such as number of prints, paper size, and paper type. Wait for the machine to resume operation.