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Use the following procedure to convert the logs stored in the machine into a CSV file for simultaneous batch download.
To collect logs, configure the collection setting for job log, access log and eco-friendly log to [Active].
This setting can be specified in [Logs] under [Configuration] in Web Image Monitor.
Log in as the machine administrator from Web Image Monitor.
Point to [Device Management], and then click [Configuration].
Click [Download Logs] under "Device Settings".
Select the type of log to download from the drop-down box in "Logs to Download".
The security log includes 2 kinds of logs: job log and access log.
Click [Download].
Specify the folder in which you want to save the file.
Click [Back].
Log out.
Downloaded logs contain data recorded up to the time you click the [Download] button. Any logs recorded after you click the [Download] button will not be downloaded. The "Result" field of the log entry for uncompleted jobs will be blank.
Download time may vary depending on the number of logs.
If an error occurs while the CSV file is being downloaded or created, the download is canceled and details of the error are included at the end of the file.
If a log is downloaded successfully, "Download completed." will appear in the last line of the log file.
For details about saving CSV log files, see your browser's Help.
Downloaded log files use UTF-8 character encoding. To view a log file, open it using an application that supports UTF-8.
For details about the items contained in the logs, see Attributes of Logs You Can Download.
