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Solution:

Follow the procedure (a) " Resolving the problem according to the printed surface" first, and then follow the procedure (b) "Resolving the problem according to the cause".

(a) Resolving the problem according to the printed surface

1Pull the extension tray out from the finisher shift tray, and attach the thin paper support tray.

2In the [Finishing: Finisher] group on the [Adjustment Settings for Skill Operators] menu, select [Output Fan Setting].

3Is the sheet delivered with the printed side facing down?

Yes

Select [Output Fan Setting] to [Off].

No

Select [Output Fan Setting] to [On].

4Print the image. Is the problem resolved?

Yes

Finished!

When all of the necessary printing is complete, configure [Output Fan Setting] back to [Auto].

No

Proceed to the procedure (b) "Resolving the problem according to the cause".

(b) Resolving the problem according to the cause

<Sheet end curling>

1In the [Finishing: Finisher] group on the [Adjustment Settings for Skill Operators] menu, select [Output Fan Setting] to [Off].

2Print the image. Is the problem resolved?

Yes

Finished!

When all of the necessary printing is complete, configure [Output Fan Setting] back to [Auto].

No

Go to the next step.

3Print on a smaller number of sheets. If the problem persists, configure [Output Fan Setting] back to [Auto] and contact your service representative.

<Sheet buckling>

1Pull the extension tray out from the finisher shift tray, and attach the Z-fold support tray.

2In the [Finishing: Finisher] group on the [Adjustment Settings for Skill Operators] menu, select [Output Fan Setting] to [On].

3Print the image. Is the problem resolved?

Yes

Finished!

When all of the necessary printing is complete, configure [Output Fan Setting] back to [Auto].

No

Go to the next step.

4Print on a smaller number of sheets. If the problem persists, configure [Output Fan Setting] back to [Auto] and contact your service representative.

<Tip curling-up>

1Is it possible to flip the printed side by delivering the paper inverted?

Yes

Go to the next step.

No

Print on a smaller number of sheets. If the problem persists, configure [Output Fan Setting] back to [Auto] and contact your service representative.

2Press [Output/ Customize Function/ Finisher].

3Press [Output/ Cstmz.].

4Press [Rvrse Ejct: FaceUp/Dn].

5Press [OK].

6Print the image. Is the problem resolved?

Yes

Finished!

No

Go to the next step.

7In [Advanced Settings] for your custom paper being used, adjust the feed speed for the decurler unit.

8Print the image. Is the problem resolved?

Yes

Finished!

No

Go to the next step.

9Print on a smaller number of sheets. If the problem persists, configure [Output Fan Setting] back to [Auto] and contact your service representative.

Note

  • For details about how to attach the thin paper support tray or the Z-fold support tray, see "Guide to Functions of the Machine's Options", About This Machine.